Pricing Plans

Choose a plan that fits your business. No setup fees.

Free
Free

お試し・小規模向け

テーブル 3
スタッフ 2
月間注文 100
  • QR Code Ordering
  • QR Code Generation & Printing
  • Multilingual (Japanese/English)
  • Staff Call
  • Tablet Mode
  • Waitlist Management
  • Real-time Notifications
  • Staff Panel (Multi-user)
  • Basic Reports (Daily Sales)
  • Receipt Printing
  • UI Customization
  • Shopify POS Integration
  • Waitlist Display
  • Bulk QR Printing
  • Kitchen Display System (KDS)
  • Full Analytics Dashboard
  • Repeat Customer Analysis
  • Preparation Time Analysis
  • Turnover & Dwell Time Analysis
  • Waitlist Funnel Analytics
  • All-You-Can-Eat/Drink Timer
  • Priority Support
Get Started Free
Lite
¥4,980/mo

小規模店舗（10席以下の居酒屋・カフェ）

テーブル 10
スタッフ 4
月間注文 500
超過分 ¥10/件
  • QR Code Ordering
  • QR Code Generation & Printing
  • Multilingual (Japanese/English)
  • Staff Call
  • Tablet Mode
  • Waitlist Management
  • Real-time Notifications
  • Staff Panel (Multi-user)
  • Basic Reports (Daily Sales)
  • Receipt Printing
  • UI Customization
  • Shopify POS Integration
  • Waitlist Display
  • Bulk QR Printing
  • Kitchen Display System (KDS)
  • Full Analytics Dashboard
  • Repeat Customer Analysis
  • Preparation Time Analysis
  • Turnover & Dwell Time Analysis
  • Waitlist Funnel Analytics
  • All-You-Can-Eat/Drink Timer
  • Priority Support
Get This Plan
Recommended
Standard
¥9,800/mo

中規模店舗の日常運営（最も人気）

テーブル 25
スタッフ 10
月間注文 2,000
超過分 ¥5/件
  • QR Code Ordering
  • QR Code Generation & Printing
  • Multilingual (Japanese/English)
  • Staff Call
  • Tablet Mode
  • Waitlist Management
  • Real-time Notifications
  • Staff Panel (Multi-user)
  • Basic Reports (Daily Sales)
  • Receipt Printing
  • UI Customization
  • Shopify POS Integration
  • Waitlist Display
  • Bulk QR Printing
  • Kitchen Display System (KDS)
  • Full Analytics Dashboard
  • Repeat Customer Analysis
  • Preparation Time Analysis
  • Turnover & Dwell Time Analysis
  • Waitlist Funnel Analytics
  • All-You-Can-Eat/Drink Timer
  • Priority Support
Get This Plan
Pro
¥19,800/mo

大型店舗・チェーン向け・フル機能

テーブル 無制限
スタッフ 無制限
月間注文 8,000
超過分 ¥3/件
  • QR Code Ordering
  • QR Code Generation & Printing
  • Multilingual (Japanese/English)
  • Staff Call
  • Tablet Mode
  • Waitlist Management
  • Real-time Notifications
  • Staff Panel (Multi-user)
  • Basic Reports (Daily Sales)
  • Receipt Printing
  • UI Customization
  • Shopify POS Integration
  • Waitlist Display
  • Bulk QR Printing
  • Kitchen Display System (KDS)
  • Full Analytics Dashboard
  • Repeat Customer Analysis
  • Preparation Time Analysis
  • Turnover & Dwell Time Analysis
  • Waitlist Funnel Analytics
  • All-You-Can-Eat/Drink Timer
  • Priority Support
Get This Plan
🏢 Enterprise

多店舗チェーン・カスタマイズ対応・専任サポート

10店舗以上のチェーン店、カスタム開発、専任サポートをご希望の方はお問い合わせください。

お問い合わせ

🎁 アドオン機能

プランに追加できるオプション機能です

LINE公式アカウント連携

予約・順番待ち・新規注文の通知をLINE公式アカウントから店長に送信

¥2,000/月

ディスプレイ拡張パック

順番待ちディスプレイ + デジタルサイネージ機能。営業時間外はメニュー写真スライドショー、営業中は呼出状況を多言語で表示

¥1,980/月

高度AI分析パック

売上予測、仕入れ提案、AIメニュー最適化、リピーター分析

¥3,980/月

デジタル会員証・ポイントカード

QRコード会員証、自動ポイント付与、会員ランク機能でリピーターを増やします

¥4,980/月

会計ソフト連携パック

freee / マネーフォワード / 弥生会計と連携。日次売上・仕訳の自動記帳で経理工数を月10時間以上削減

¥4,980/月

POS決済パック

Stripe Terminal (BBPOS WisePad 3) によるカード決済、PayPay 決済、mPOPレジ連動レシート発行・キャッシュドロワー自動オープンに対応。レジ機能を1画面に統合

¥3,980/月

勤怠・シフト管理

出勤/退勤/休憩の打刻、希望シフトの申請・集計機能。スタッフの勤務時間を自動計算し、CSV出力にも対応

¥1,980/月
💳

Subscription via Stripe

Secure credit card billing processed by Stripe. Card details are never stored on our servers.

🎁

14-day Free Trial

All paid plans include a 14-day free trial. No charge until the trial ends. Cancel anytime.

🏦

Optional: Accept Customer Payments

Enable Stripe Connect to accept customer card payments. Funds go directly to your Stripe account. Platform fee: 0.5% per transaction.

View Specified Commercial Transactions Act Disclosure →

FAQ

Q. Can I change plans anytime?

A. Yes, you can upgrade or downgrade anytime from your Shopify admin. Charges are prorated.

Q. Is there a time limit on the free plan?

A. No, the free plan has no expiration. Table ordering for up to 3 tables is free forever.

Q. How is payment processed?

A. Excuseme does not process payments. Orders are created as Shopify Draft Orders and checked out via Shopify POS or Shopify Checkout.

Q. Can I use my existing Shopify products?

A. Yes, Shopify Collections serve as menu categories. Simply add products to a collection and they appear in the table order menu.

Q. Are product variants supported?

A. Yes, Shopify product variants are displayed as-is. Size, flavor, preparation style — any variant options appear in the ordering interface.

Q. What happens to my data if I uninstall?

A. In compliance with GDPR, all shop data is automatically deleted when the app is uninstalled.

Q. Can I use all-you-can-eat/drink timers?

A. Yes, the Pro plan includes per-table timers. When active, the menu automatically switches to the drink/food plan menu, and a countdown is shown on the customer's screen.

Q. What is smart seat matching?

A. When a seat becomes available, the system automatically suggests the best matching customer from the waitlist based on seat type (counter, table, private room) and party size. Split seating for groups is also supported.

Q. Does it sync with Shopify sales reports?

A. Yes, orders are automatically created in Shopify when payment is completed. Filter by the tag "excuseme-table-order" to view dine-in sales separately from online sales.

Q. Can I embed waitlist widgets on my online store?

A. Yes, you can add "Waitlist Registration" and "Waitlist Status" widgets to your Shopify theme. OS 2.0 themes can use the App section; older themes can use iframe embed codes.