No more switching between multiple apps.

Website. Orders. Reservations.
All in one place.

QR code ordering, waitlist management, kitchen display, and POS integration.
Unify all your scattered dashboards into one Shopify app.

Get Started Free See Features
Tablet
Mobile
Shopify App

Say goodbye to scattered dashboards.

Everything you used to juggle across multiple services — now in one place.

Before
🌐 Website builder
📝 Order management app
📅 Reservation service
💳 POS register app
📊 Analytics tool
🍳 Kitchen ticket system
6 apps, 6 logins, 6 dashboards...
With Excuseme
Shopify
×
Excuseme
Shopify × Excuseme. That's all you need.
  • Shopify handles your website & payments
  • Excuseme handles orders, queues, kitchen & analytics
  • Just one dashboard to manage it all

How Excuseme Works

From setup to daily operation in 2 minutes.

Intuitive Interface

Optimized for every device, from desktop to mobile.

Mobile Menu
Mobile Menu
Tablet Menu
Tablet Menu
Cart
Cart
Order History
Order History
Staff Order Management
Staff Order Management
Table Management
Table Management
Manager Dashboard
Manager Dashboard
Kitchen Display
Kitchen Display
In-store Check-in
In-store Check-in
Waitlist Display
Waitlist Display
Analytics Dashboard
Analytics Dashboard
Bill Screen
Bill Screen

Sound familiar?

Excuseme solves all of these.

😰

Order mistakes are frequent

Mishearing orders during rush hours leads to complaints...

→ Customers order directly from their phones. Zero mistakes.
🦠

Hygiene concerns with paper menus

More customers are reluctant to touch shared paper menus...

→ Digital menus via QR code. Contactless and safe.
👥

Short-staffed and overwhelmed

Hard to hire staff, overwhelmed with taking orders...

→ Self-ordering dramatically reduces floor staff needs.
🌏

Serving international guests

Preparing English menus and communication is challenging...

→ Auto language switching. Multilingual menus built-in.
📋

Forgotten orders

Orders get buried during busy periods, causing delays...

→ Auto-prioritized by elapsed time. Red alert after 15 min.
🚶

Customers leaving the queue

Not knowing wait times, customers leave without dining...

→ Web reservations + check-in. Track your position on mobile.

Key Features

Just add products in Shopify. Excuseme handles the rest.

Easy QR Code Ordering
Customer

Easy QR Code Ordering

Customers simply scan the QR code on their table. No app download needed. Browse menus, place orders, call staff, and request the bill — all from their phone.

Supports variants (sizes, preparation styles, etc.). Uses your existing Shopify product data as-is.

Mobile Order Management
Staff

Mobile Order Management

Staff smartphones become management terminals. Mobile-app-style UI for order management, table management, and call handling — all with one tap.

Auto-prioritized by elapsed time. See at a glance which table needs attention first. Individual item status management supported.

Smart Queue Management
Waitlist Management

Smart Queue Management

Three simple steps: web reservation, in-store check-in, and display call-out. Customers track their position on mobile while staff manage everything in one panel.

Auto-matching by seat type (counter, table, private room) and party size. When a seat opens up, the best-fit customer is automatically suggested.

$0
Setup Cost
5min
Setup Time
2
Languages
24/7
Self-Ordering

All Features

Everything you need for table ordering in one package.

📱

QR Code Ordering

No app needed. Just scan the QR with your phone camera to order.

Waitlist Management

Web reservations, check-in, and display call-out.

🪑

Table Management

Real-time status tracking from available to cleaning.

📋

Priority Order Queue

Auto-sorted by elapsed time. Emergency alert after 15 min.

🔔

Staff Call

One-tap call. Real-time notification to staff.

🛒

Shopify POS Integration

Auto-generates Draft Orders. Checkout directly via POS.

🌏

Multilingual

Auto JP/EN switching. Detects browser language.

📊

Tablet Mode

Table-mounted tablet. QR display + direct ordering.

🍳

Kitchen Display (KDS)

3-column kanban board. Real-time order → cook → ready flow.

📈

Sales & Analytics Dashboard

Auto-calculated revenue, avg spend, turnover, prep time, and rankings.

⏱️

All-You-Can Timer

Set per-table timers for all-you-can-eat/drink. Auto countdown.

🔄

Auto Menu Switching

Menu auto-switches to drink/food plan when timer starts.

🎯

Smart Matching

Auto-suggest best waitlist match by seat type & party size. Split seating supported.

Wait Time Estimate

Auto-calculated wait time based on seating history.

🔁

Repeat Customer Analysis

Phone-based revisit tracking. Automatic repeat rate calculation.

🧾

Receipt Printing

Print receipts from browser. Customizable design.

🔗

Auto Shopify Sync

Orders auto-created in Shopify on payment. Unified sales tracking.

🎨

Theme Widgets

Embed waitlist registration & status display on your Shopify store.

📝

Activity Log

Track who did what and when. Viewable from admin dashboard.

Simple Pricing

Start free, upgrade as you grow.

Free
Free
  • Tables: 3
  • Staff: 2
  • QR Code Ordering
  • Waitlist Management
  • Tablet Mode
  • Real-time Notifications
  • Basic Reports
  • Receipt Printing
  • UI Customization
  • POS Integration
  • Kitchen Display
  • Full Analytics Dashboard
  • All-You-Can Timer
Learn More
Pro
$49.99/mo
  • Tables: Unlimited
  • Staff: Unlimited
  • QR Code Ordering
  • Waitlist Management
  • Tablet Mode
  • Real-time Notifications
  • Basic Reports
  • Receipt Printing
  • UI Customization
  • POS Integration
  • Kitchen Display
  • Full Analytics Dashboard
  • All-You-Can Timer
Learn More

Get Started Today

Free plan includes up to 3 tables.
No credit card required.

Install Shopify App
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