No more switching between multiple apps.
Orders, reservations, waitlist, kitchen, accounting, and members — every restaurant operation in one single dashboard.
Works with Shopify or as a standalone SaaS.
14-day free trial · No credit card required · Cancel anytime
Already have an account? Login · Using Shopify? Shopify App Store
Orders, reservations, kitchen, accounting, members — everything you used to juggle across separate services, now in one place.
From setup to daily operation in 2 minutes.
Optimized for every device, from desktop to mobile.
Excuseme solves all of these.
Mishearing orders during rush hours leads to complaints...
More customers are reluctant to touch shared paper menus...
Hard to hire staff, overwhelmed with taking orders...
Preparing English menus and communication is challenging...
Orders get buried during busy periods, causing delays...
Not knowing wait times, customers leave without dining...
Just add products in Shopify. Excuseme handles the rest.
Customers simply scan the QR code on their table. No app download needed. Browse menus, place orders, call staff, and request the bill — all from their phone.
Supports variants (sizes, preparation styles, etc.). Uses your existing Shopify product data as-is.
Staff smartphones become management terminals. Mobile-app-style UI for order management, table management, and call handling — all with one tap.
Auto-prioritized by elapsed time. See at a glance which table needs attention first. Individual item status management supported.
Three simple steps: web reservation, in-store check-in, and display call-out. Customers track their position on mobile while staff manage everything in one panel.
Auto-matching by seat type (counter, table, private room) and party size. When a seat opens up, the best-fit customer is automatically suggested.
Everything you need for table ordering in one package.
No app needed. Just scan the QR with your phone camera to order.
Web reservations, check-in, and display call-out.
Real-time status tracking from available to cleaning.
Auto-sorted by elapsed time. Emergency alert after 15 min.
One-tap call. Real-time notification to staff.
Auto-generates Draft Orders. Checkout directly via POS.
Auto JP/EN switching. Detects browser language.
Table-mounted tablet. QR display + direct ordering.
3-column kanban board. Real-time order → cook → ready flow.
Auto-calculated revenue, avg spend, turnover, prep time, and rankings.
Set per-table timers for all-you-can-eat/drink. Auto countdown.
Menu auto-switches to drink/food plan when timer starts.
Auto-suggest best waitlist match by seat type & party size. Split seating supported.
Auto-calculated wait time based on seating history.
Phone-based revisit tracking. Automatic repeat rate calculation.
Print receipts from browser. Customizable design.
Orders auto-created in Shopify on payment. Unified sales tracking.
Embed waitlist registration & status display on your Shopify store.
Track who did what and when. Viewable from admin dashboard.
Phone-based member registration. Auto points & tier management on every visit.
Auto-post daily sales to freee. Yayoi-compatible CSV export.
Waitlist display auto-plays slideshow ads when no customers are waiting.
Sales trend analysis, AI chatbot for customers, menu optimization suggestions.
Send waitlist call-outs and reservation confirmations via your LINE Official Account.
Managers can add and edit staff with role-based permissions.
Pay directly from the table via Stripe Connect. Available on standalone plans.
In-person card payments via BBPOS, PayPay QR, cash, and mPOP cash drawer auto-open. All checkout in one screen.
初期費用・多言語・メニュー変更・消費税0%。すべてExcusemeなら解決できます。
ラーメン店・定食屋・うどん店など、券売機をご利用の飲食店様に特におすすめです。
ご自身で5分で登録・設定完了。初期費用は一切かかりません。
All-in-one means lower total cost.
| Feature | A社 POSレジ |
B社 オーダー |
C社 予約台帳 |
Excuseme Standard |
|---|---|---|---|---|
| QRコード注文 | - | ○ | - | ○ |
| 予約・順番待ち | - | - | ○ | ○ |
| キッチンKDS | - | - | - | ○ |
| POS決済 *1 | ○ | - | - | ○ |
| 売上分析 | ○ | △ | - | ○ |
| 会計連携 *1 | △ | - | - | ○ |
| 会員・ポイント *1 | - | - | - | ○ |
| 多言語対応 | - | ○ | - | ○ |
| Monthly | ¥13,200 | ¥11,000 | ¥10,000 | ¥9,800 |
※ 2026年4月時点の公開情報に基づく概算比較。ExcusemeはStandardプラン（¥9,800/月）で比較。
*1 会計連携・会員ポイント・POS決済・AI分析はオプションのアドオン（各¥1,980〜¥4,980/月）です。Liteプラン（¥4,980/月）もあります。
料金詳細はこちら
Start free, upgrade as you grow.
Free plan includes up to 3 tables.
No credit card required. Setup in 5 minutes.
関西エリアの方は 設定代行無料・プリンタープレゼントの限定プラン →
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